HOURS OF WORK
Policy Scope
All employees work based on the needs of the business and those we serve during
our agency operating hours, which are Sunday, 12:00 am – Saturday, 11:59 pm.
Policy and Policy Definitions
Our staffing needs are determined by the services we are contracted to provide, and
we schedule staff accordingly to meet these requirements/staffing levels. Employees
must adhere to their assigned schedules and hours of work.
Essential Staff/Worker
Employees providing essential services at our agency, including but not limited to
Direct Support Professionals (DSPs), Program Managers, etc., are deemed Essential
Staff/Workers and are required to work during business closures and are not
allowed to leave their shift until their replacement arrives or they receive approval
from a manager (either reporting manager or on-call manager).
Essential Staff/Workers working direct care (DSP shifts), in addition to the
provisions outlined in the Essential Worker policy and above, are required to:
·Overnight (3rd) Shift – DSPs working overnight (3rd) shift are required to remain
awake and focused on their job responsibilities. Our agency does not offer any shift
where DSPs are permitted to sleep.
·Emergency Room (ER) / Hospital – DSPs are required to stay at the ER / hospital
while an Individual(s) is receiving care, until the Individual(s) is either admitted or
discharged. If a DSPs shift is ending and the Individual(s) are still at the ER
/hospital, the DSP is to remain at the ER / hospital until their replacement /relief
staff arrives to relieve them unless otherwise instructed by a manager, (either
reporting manager or on-call manager).
Staffing Levels
Staffing levels for all departments are determined by business need and State of CT
funding. All departments/programs operate with staffing levels that meet the needs
of the business and ensure the health and safety needs of those we provide services.