ATTENDANCE
Essential Worker ~ Direct Support Professional (DSP) Role / Direct Care
Employees providing direct care and/or are in a DSP role cannot leave their shift
and drop staffing ratios unless approved by a manager or Director. This includes if
staff relief is not on time. Leaving a shift without permission of a manager will
result in disciplinary action up to and including termination.
NO CALL / NO SHOW
A no call/no show is defined as an employee not reporting to work, a training,
and/or a meeting as scheduled, and not calling to report the absence. Employees
will be considered a no call/no show if they have not arrived within fifteen (15)
minutes of the scheduled start time.
The first instance of a no call/no show will result in disciplinary action. If an
employee has already begun the progressive disciplinary process for attendance
when a no call/no show occurs, the step process may be accelerated up to
termination of employment.
Extenuating circumstances may be considered when determining a level of
discipline for a no call/no show. In these instances, Human Resources will be
consulted.
Staff who are a no call/no show to a scheduled shift, are not allowed to use PTO for
the missed hours.
Job Abandonment
Any employee who fails to report to work for a period of three or more consecutive
scheduled days without notifying his or her manager or the on-call manager (no
call/no show) will be considered to have abandoned their job and voluntarily
terminated employment.
REQUIRED ABSENCE NOTIFICATION
Six (6) Hour Notification
If it is necessary for an employee to be absent or late for work because of an illness
or an emergency, the employee must notify his or her manager or the manager on-
call no later than six (6) hours before the employee’s scheduled starting time.
Notification of not being able to work or late arrival within six (6) hours of an
employee’s scheduled shift will result in an occurrence for the purposes of discipline
under this policy.