EMPLOYEE BENEFITS
Paycom employee self-service portal.
Notify the HR Department promptly of any Qualifying Life Events.
Keep personal and dependent information accurate and updated in the Paycom
employee self-service portal and with the benefit carriers.
Contact benefit carriers directly for specific claims or coverage questions after
attempting to resolve with the HR Department.
Manager Responsibilities
Direct employees to the HR Department for all benefit-related inquiries.
Complete Personnel Action Forms (PAFs) in Paycom to update any changes in
employee status (e.g., new hires, terminations, changes in employment status)
in a timely manner.
HR Department Responsibilities
Administer and manage all employee benefit programs in compliance with plan
documents and legal requirements.
Provide timely and accurate information regarding benefit eligibility,
enrollment, and plan details.
Process benefit enrollments, changes, and terminations.
Serve as the primary point of contact for employee benefit inquiries and assist
in resolving complex benefit issues.
Coordinate with benefit vendors and insurance brokers to ensure smooth
operation of all plans.
Conduct annual open enrollment and communicate plan updates.