Shower Pan and Walls FAQ
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Shower Pans and Walls FAQ
Product Details
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How much does the shower pan weigh?
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Depending on the specific size and model, our shower pans weigh 20-40 lbs.
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How much weight can the shower pan sustain?
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Our shower pans have been tested with weight loads as high as 6000 lbs to ensure there is no sag.
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Do you offer a warranty on the walls and pan?
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Our shower pans and walls are backed by a 15 year warranty.
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Are the surfaces easy to keep clean?
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The shower surfaces can be cleaned using non-abrasive cleaning agents not containing strong
acids. Thanks to the non-porous material and AntiBac™ coating, our products dispel bacteria,
mold and fungi.
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Do you have any testing done as to the antibacterial properties of the shower surfaces?
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Our products have been tested by a third party independent CE laboratory to conform as a CL 1
PN-EN 14527+A1:2012 product in both cleaning and durability.
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How do you achieve the aesthetic beauty of a stone surface without the cost and logistical complications?
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Our products are available in a natural looking and natural feeling stone texture. Additionally, our
shower pans are only 1 1/5” high for a modern, low profile installation. Additionally, we offer
magnetic drain covers in the same texture and color as the shower pan, perfectly blending into the
surface.
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If the top acrylic layer were to become scratched, is there a way to touch it up?
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We do have color-matching touch-up kits available for scratched surfaces.
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What colors are available?
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Our products are available in white, black, gray, beige and anthracite. Some colors can be ordered
in either a smooth or stone texture.
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Does this shower pan have a threshold or a curb?
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There is no step into the shower, the shower is only 1 ⅕” above the ground and can even be installed
recessed into the flooring for a seamless entry.
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Can I use the shower pan with a wheelchair?
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Our shower pans can be used with a wheelchair through any of; installing the shower pan flush
with the floor, building up the floor to the level of the shower pan, purchasing a ramp we offer for
easy entry.
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View our product overview videos here
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The shower pan that is not like all others
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Zero Sag Shower Pans
Installation
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Will I be able to trim the shower walls on site if the backer board is not perfectly squared?
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Yes, the walls can be trimmed on site with a circular saw. You can either trim a back corner to
ensure a finished front edge or can trim a front edge and apply a finishing profile.
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What are the requirements for the surface prior to installation?
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The surface should be clean and perfectly leveled prior to installation to ensure proper water
drainage.
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Why is it important to have the drain location measured prior to ordering?
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While there is a small allowance for in-field trimming to size, in order for the slope to be properly
pitched, having the drain location measured prior to ordering is necessary.
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Can I order a shower pan with the drain hole cut in a specific spot on the shower pan?
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Yes, we do offer custom-dimension shower pans. This does require a minimum order quantity.
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How do I waterproof the joints at the corners of the shower walls or where the shower pan meets the walls?
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Waterproof membrane is provided with all orders. This membrane can either be ordered
preinstalled during production for simplified or installation, or can be adhered to the shower in the
field. Once the installation is complete, waterproof silicone should be applied at all joints.
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What do I use to secure the shower walls to the backer board?
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All of the products are bound with construction adhesive to the floor and walls.
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Can I add shower doors, grab bars, soap holders etc to the shower?
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The shower walls can be drilled through to secure aftermarket accessories to the walls. It is
important to ensure these accessories are appropriately secured to the backer board or stud with
appropriate anchors. All holes should be filled with a waterproof caulk to ensure there is no leakage
and/or moisture build up.
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How many people are needed to install the shower walls and pan?
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Due to the lightweight and simple installation, our products can easily be installed by one person.
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Can I recess the shower pan into the floor for a flush entry?
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Yes, our pans can be installed either below the floor level for a flush look or on the floor for a slightly
raised look.
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Do I need to waterproof the subfloor?
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The bottom layer of our shower pans is a factory installed waterproof membrane, this acts as a
secondary barrier in the unlikely event water were to ever leak through the pan.
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View
The quickest, simplest shower pan to install
distintkb.com | chezki@distinctkb.com
Product Comparison
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What makes this shower pan more comfortable for the person showering?
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Our shower pans have been independently third party tested to absorb as much as 20 db more
noise than other surfaces. For comparison, that’s like the difference between showering with the
noise level of a vacuum cleaner running vs a tranquil, light rain.
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In addition, many shower pans, especially hollow core pans, have no thermal insulation resulting in
a cold showering surface. Our product insulates the heat adding comfort and reducing heating
costs.
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Additionally, our surfaces will not sag over time resulting in a consistent stable, safe surface for
years.
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How does the price compare to an acrylic shower pan and a solid core, cast solid surface shower pan?
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While we can’t comment on the specific negotiated pricing nor the value of every product on the
market, we’ve found customers invest approximately 10% more than acrylic hollow core pans and
10% less than solid core, solid surface pans when using our system.
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What makes these shower walls different from other shower walls on the market?
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While there are many shower wall options available on the market, ours stands out in a few areas.
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Aesthetically, our shower walls are available in a natural stone texture which looks and
feels like real stone. Many products are simply UV printed creating a fake, cheap look.
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Many shower walls offer no waterproofing, while the shower wall itself is waterproof,
should a joint or the wall become cracked or ruined there is no secondary protection. Our
shower walls have a waterproof backing that acts as a layer of defense.
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For many UV printed products, each use in hot water slowly diminishes the appearance of
the wall. This means that after a few years, the shower wall will look significantly different
than when you installed it. Due to our integrated construction, our products will continue
to look beautiful long after installation.
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Many shower walls look nice from a distance but when you touch them have a plastic,
institutional feeling, ours provide a natural, comfortable surface even when touched.
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Most shower walls do not insulate the shower area, this means all heat is lost resulting in
less comfort and higher water heating bills. Ours insulate the area creating a warm
showering environment.
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What makes this pan more durable than a hollow acrylic pan?
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A hollow acrylic pan is subject to sagging, discoloration and cracks over time resulting in a shorter
lifespan. Additionally, the constant exposure to hot water on the cold surface slowly weakens the
acrylic pans stability.
Logistics Details
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What is typical lead time from PO to delivery?
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From when we have confirmed configurations, manufacturing time can be 2-3 weeks followed by
another 3-4 weeks of freight shipping.
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Is there an MOQ?
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While we have many configurations available without an MOQ, special sizes, colors and designs
require an MOQ.
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Where are the showers manufactured?
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Our showers are manufactured in the European Union by manufacturers with over 40 years of
history producing shower walls and bases.
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Are there any eco-friendly considerations taken in manufacturing?
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Eco consciousness is embedded into every step of our manufacturing. This includes using resins
that emit over 28% less styrene during production and after its completion than most resins
available on the market All semi-finished products do not contain phthalates: BBP, DBP, DEHP,
DIDP, DINP and DNOP, which is in accordance with the REACH Regulation. Furthermore, at the
end of their lifecycle, our products are recyclable.
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